Customer Care
Shipping Information
Reliable, carefully packaged delivery for every order. Standard ecommerce shipping with the trusted carriers you already know — plus tailored freight service for larger orders.
1–4 Day Handling
Orders are processed and shipped within 1–4 business days.
Trusted Carriers
Shipped via UPS, FedEx, USPS, and DHL based on destination and order size.
Freight Available
Large or commercial orders ship by freight with a custom quote.
Order Processing
All orders are processed within 1–4 business days (Monday through Friday, excluding holidays). Orders placed on weekends or U.S. holidays will begin processing the next business day.
Once your order ships, you will receive an email confirmation with tracking information. Please allow up to 24 hours for tracking details to update with the carrier.
Shipping Methods & Carriers
We ship through all major carriers — including UPS, FedEx, USPS, and DHL — and select the most efficient route based on destination, package size, and service level. Available service options include:
- Standard Ground (3–7 business days in transit)
- Expedited / 2-Day Air
- Next Day Air
- International (delivery times vary by destination)
Shipping rates are calculated at checkout based on weight, dimensions, and destination.
Freight & Large Orders
Orders that exceed standard parcel limits — including bulk hospitality orders, large dinnerware sets, and commercial accounts — ship via LTL freight and require a custom shipping quote.
If your order qualifies for freight shipping, our team will contact you with a quote prior to processing. For large or wholesale inquiries, please contact us in advance to arrange a quote.
Domestic & International
We ship throughout the continental United States, Alaska, Hawaii, and U.S. territories. International shipping is available to most countries; rates and transit times are calculated at checkout.
Customs, duties, and import taxes for international orders are the responsibility of the recipient and are not included in shipping charges.
Holiday Shipping & Engraving Cutoffs
To receive your order before the holidays, place it by the dates below. All Holiday 2026 dates are estimated, to be confirmed — check back closer to the season for final carrier deadlines.
Engraved & personalized orders
Order by December 6, 2026
Estimated, to be confirmed
Last day to place orders for engraved and personalized pieces — custom box sets, engraved wine trays, and other made-to-order items — for delivery before the holidays.
Standard shipping orders
Order by December 16, 2026
Estimated, to be confirmed
Last day to place orders shipping via Standard Ground for delivery before the holidays. Expedited options remain available after this date.
Shopping for the season? Browse the Holiday Gift Guide — engraved gifts, hosting sets, steak knives, and gifts under $30.
Frequently Asked
Questions about your shipment?
Our customer care team is here to help. Call us at 973-366-8300 or email info@corbyhall.com.